01
Control
You know which lever moved which result. Bid, price, content, stock: every decision is logged, attributed and reversible. Nothing moves just because.
Marketing Engineers · Amazon · TikTok Shop · E-commerce
We're not an advisor.We're not a copilot.We take the controls of your online business.
And we make it take off as if it were ours. We build the systems and the control that turn Amazon, your e-commerce and every other channel into a measurable, scalable part of the business — and we run them ourselves, every day.
- Control
- Every decision logged and reversible.
- Transparency
- You see the same dashboards we do.
- Active management
- We don't wait for instructions to act.
01 — Method
How we pilot it
Professionalising Amazon is not a project with an end date. It is a way of operating every day, on three axes we do not negotiate.
02
Transparency
You work off the same dashboards and the same numbers we do, at the same cadence. No month-end reports dressed up, no figures that only exist in a slide.
03
Active management
When a problem shows up we don't open a ticket and wait. We spot it, propose the fix and carry it through. Ownership, not supervision.
Working principles
- We measure impact, not activity
- We answer for the outcome
- We simplify and automate
- We deliver without excuses
Channels
Where we pilot
We run the full digital channel for consumer brands. Not just Amazon: wherever your brand sells, we take the controls.
Amazon
End-to-end account management across the European marketplaces: advertising, content, pricing, analytics and account health.
See the detail ›TikTok Shop
NewThe whole channel, start to finish: shop, creator network, content, affiliates and paid media.
See the detail ›Shopify and own site
Your direct store, run with the same control and the same P&L visibility as every other channel.
Other marketplaces
Leroy Merlin, El Corte Inglés and other Spanish retail marketplaces.
02 — The plan
One plan.
The whole channel in it.
We do not sell loose modules that nobody then coordinates. We take on the entire channel, and every block comes with a delivery commitment in writing.
Block
What we run
The commitment
Strategic consulting
Channel strategy, growth roadmap, market positioning and commercial recommendations tied to your profitability targets.
Monthly business review by video call · Quarterly written strategic brief · Ad hoc strategic input within 2 business days
Data and reporting
Full account visibility — sales, traffic, conversion, advertising, BSR — plus market intelligence built on proprietary data.
Weekly snapshot · Full monthly report · Quarterly market analytics: position, estimated share and competitive assessment
P&L ownership
We are the guardians of the channel P&L within the profitability guidelines you set. The decisions that move margin are ours to make.
Profitability review at every monthly session · Proactive flag if any action risks the agreed margin thresholds
Traffic and advertising
Full management of Sponsored Products, Sponsored Brands and Sponsored Display campaigns.
Weekly bid optimisation, negative match management and keyword harvesting · Monthly campaign review · Budget pacing monitored continuously
Content
Listing copy, image brief and A+ Content.
2 full listings per month · Delivered within 10 business days of receiving all brand assets
Pricing and promotions
Pricing strategy and its implementation, promotional calendar and deal execution: Lightning Deals, coupons and Prime Exclusive Discounts.
Monthly pricing review · Promotional calendar planned one month in advance
Account management
Day-to-day platform operations: cases, compliance, catalogue health, Brand Registry and FBA shipment coordination.
Cases opened within 1 business day · Weekly account health check · Proactive compliance alerts
Does your case not quite fit this plan? Tell us and we'll build one that does.
03 — Model
Same journey:
same risk, same goals
A retainer that covers the operation and a variable fee that only exists if you sell more than last year. We like being aligned with the brand: smiling when it goes well and gritting our teeth when it does not.
One plan. Retainer + variable.
The service is identical in every case: the retainer covers the full operation, whatever your starting point.
How much goes to each part is agreed per channel and volume: the higher the retainer, the lower the variable fee. If you do not grow, there is no variable fee.
New accounts: two months with no variable fee and, from the third month, the baseline is zero until a full year of history exists.
Term and exit
12 months, renewable. Give 30 days notice and it does not renew. If you exit mid-term, you pay the current month plus one. No small print.
Decision speed
Materials and approvals within 5 business days. If you do not reply in that window, we move ahead. The account does not stall waiting on an email.
Your data is yours
We connect via SP-API, store it on our infrastructure and delete it within 30 days of the contract ending. It is never sold or shared.
04 — Contact
Tell us what is going on with your account
We look at it before the call. If we do not see real room to improve, we say so and there is no proposal.
Prefer email
hello@pilot-partners.com